BOOKING CONDITIONS

1)Bookings may be made by telephone or e-mail but must be   confirmed  with a signed letter within 7 days.

2) A non refundable deposit of £100 is required when booking (payable to “Forest view Retreat”). The outstanding balance to be paid 4 weeks prior to arrival. A receipt will be sent confirming your booking.

3) The accommodation is available from 3.30pm on the day of arrival and should be vacated by 10.30am on the day of departure. Weekly bookings are normally Saturday to Saturday, but short breaks can be arranged.

4) All heating and electricity is included.

5) If the owner is prevented by circumstances beyond their control from making the accommodation available, then they will refund all monies paid, but no further liability will be accepted.

6) The number in the party must be stated and must not exceed the maximum people per cabin.

7) All amenities provided by the owner’s for guest are used entirely at the guest’s risk and no responsibility will be accepted by the owners other than resulting from the owners negligence.

8) Care of accommodation: - Guests are required to treat our accommodation with due care. It is a condition of booking that should any damage occurs the cost of damage may be born by the party concerned, at the discretion of the owners.

 

Cancellations: - When you book any holiday you are entering into a legally binding contract. If you have to cancel or cut short your holiday for whatever reason, then you will be liable for any cancellation charges we may have to make. In your best interests, we therefore strongly advise you to take out holiday and cancelled booking insurance to safeguard your holiday.

 

 

Rob and Kim Simmonds, Forest View Retreat, Chapel Lane, Callow Hill, Rock, Worcestershire, DY14 9XF